I received an email from a patron who wants their information updated, what do I do?

The email will show you what changes the patron has made to their info.  You then need to make those changes via the patron interface on the staff client.

When you receive this email it will look something like this:

Subject: User Request for update of Record.

Borrower 1

has requested to change her/his personal details.

Please check these new details and make the changes:

surname : Smyth  -->  Smith

firstname : Rachel  -->  Rachel

phone :   --> 

fax : 555-555-5555  -->  555-555-5444

address : 111 Main Street  -->  123 Main Street

address2 :

city : Athens, OH  -->  West Newbury, MA

45701

phone :   --> 

mobile :   --> 

fax :

phonepro :

emailaddress :   -->

B_streetaddress :   -->  

B_city :   --> 

B_zipcode :   --> 

dateofbirth :   --> 

sex : F  -->  F