Pay for Support

LibLime

Date Joined: Grandfathered from Katipo Communications' Koha Division
Contacts: John Rose (Eastern Region, North America); Susan Buchanan (Western Region, North America)
Website: www.liblime.com
Email: kohainfo@ptfs.com
Telephone (Toll-free, North America): 1-888-Koha ILS (564-2457)
6400 Goldsboro Road
Suite 200
Bethesda, MD  20817

LibLime's mission is to make open-source software accessible to libraries. We offer a wide range of services on Koha including: hosting, installation, migration assistance, staff training, software maintenance, toll-free support, and development. We have offices in North America but provide support to libraries worldwide.

LibLime is a Major Community Contributor. Notable Contributions include:

• Has contributed over 55% of the entire Koha codebase, including the integration of Koha and Zebra

• LibLime created extensive and comprehensive free documentation for Koha 3.0 and 3.2, which we donated back to the Koha community

• Hosts and maintains most of the Koha Websites including koha.org, kohadocs.org, the Koha wiki, the Koha Extension Manager, Koha's Bugzilla, and more.

• LibLime staff served as Release Manager and Documentation Manager respectively for Version 3.2

• LibLime's Joshua Ferraro served as the Release Manager and Translation Manager for Version 3.0

• In March 2007, LibLime acquired the Koha division of Katipo Communications, Ltd., the original developers of Koha 1.0.

BibLibre

Date Joined: Grandfathered from Paul POULAIN (February 2002)
Contact: Paul Poulain
Website: www.biblibre.com
Telephone: +33 4.91.81.35.08

BibLibre was incorporated in 2007, building on 5 successful years of work as free-lance consultants in open source software for libraries in general, and Koha in particular. Building on this expertise, we now provide a range of services to libraries: we develop, host, support open source software for libraries and may also help you with migration processes, staff training and software maintenance. We're located in France but support libraries worldwide.

BibLibre is a Major Community Contributor. Notable Contributions include:

• Has contributed over 35% of the entire Koha codebase

• Hosts and maintains the Koha Mailing Lists.

• BibLibre's Henri-Damien Laurent currently serves as the Release Maintainer for Version 3.0

• BibLibre's Paul Poulain served as Release Manager/Maintainer for Version 2.0 and 2.2.

Strategic Data

Date Joined: October 2002
Contact: Adam Thick
Website: www.strategicdata.com.au/
Based in Melbourne Australia, have lots of experience with open source software, and have installed Koha for a national NGO (Not for Profit / Non Governmental organisation). Happy to travel throughout Australia.

Turo Technology LLP

Date Joined: April 2003
Contact: MJ Ray through our General Info email address.
Telephone: +44 (0) 844 4437 237
Website: http://www.ttllp.co.uk/ http://www.software.coop/
We are a worker cooperative in England who provide computing services, currently including a past Koha release manager and a certified project manager.  We offer koha support, installation and migration services, as well as customisation and development. We will visit sites across most of north-west Europe, or provide remote Internet-based support elsewhere. In the future, we will also offer koha training for institution support staff and try to facilitate translation into other British languages. Ni povas paroli esperante.

Notable Contributions include:

• Turo Technology's MJ Ray served as the Release Maintainer for Version 2.0.

CALYX information essentials

Date Joined: January 2007
Contact: Irma Birchall
Website: www.calyx.net.au
Telephone: 0413 510 717 Address: PO Box 6041, North Sydney NSW 2059 Australia

Calyx information essentials offers a wide range of Library and IT skills. We help our clients create physical and digital libraries and manage their multi format resources. We use Koha to access their information. Collaboratively, we turn an information maze into a usable business tool that can be accessed from anywhere at anytime again and again.

inLibro

Date Joined: December 2007
Contact: Eric Bégin
Website: www.inLibro.com
Telephone: +1-514-777-6572
Address: 10259, avenue Bois-de-Boulogne, Suite 302, Montréal, QUÉBEC, Canada, H4N 3A9
Using an innovative business model, inLibro allows libraries and documentation centers of all sizes to acquire a complete ILS meeting their needs within budget.  inLibro services include hosting, installation, migration, development, support and teaching.

IndServe InfoTech Pvt. Ltd. - OpenLX.com

Date Joined: October 2008
Contact: Sudhir Gandotra
Website : www.openlx.com/koha.php
Email : koha@openlx.com
Telephone : +91 98101-20918, +91-11 26014670 & 71
Address: R-10, 3rd floor, Khirki Extn., Malviya Nagar, New Delhi 110017, India

OpenLX is actively involved in Open Source development since 1994 in India. OpenLX Linux is the First Indian Linux Distribution that is Open Source and available for free download and includes many third party Open source products including KOHA. OpenLX provides complete range of services on Koha including installation, migration, customisation, support, data conversion, staff training and software maintenance. OpenLX also provides the Koha support on Indian languages. In continuation of its effort of providing very low-cost services to NGOs on Linux, OpenLX offers Koha services to NGOs to help improve their working effectiveness, as part of our commitment towards Humanisation of the world.

Pakistan Library Automation Group (PakLAG)

Date Joined: March 2008
Contact: Anwar Ejaz Muhammad Iqbal Rana Muhammad Ajmal Khan
Website: www.paklag.org
Email: paklagkoha@paklag.org
Telephone: + 92 321 8543800, + 92 321 4106248, + 92 321 5153112
Address: Pak LAG, IIMC Medical Complex, 7th Avenue, G-7/4, Islamabad-44000, Pakistan

Pakistan Library Automation Group (PakLAG) is committed to empower libraries and librarians of Pakistan to create true learning and research environment through the exploitation of latest tools and technologies. We offer variety of services including data conversion, consultancies in library development and automation, HRD program, Email Discussion Group, free software LIMS (Library Information Management System).  PakLAG offers services on Koha including: installation, customization, support, staff training and software maintenance.

NCHC - National Centre for High-Performance Computing

Date Joined: April 2008
Contact: Thomas Tsai
Telephone: +886-3-5776085 ext 382
Website: koha.nchc.org.tw

The NCHC is a national laboratory founded in 1991. Effective January 2003, the NCHC transformed from a governmental entity into a non-profit organization now under Taiwan's National Applied Research Laboratory (NARL). Since that time, the NCHC has taken on the additional responsibility of meeting the nation's HPC, networking, and platform integration requirements. We offer Traditional Chinese, Simplified Chinese and English koha support, installation and migration services. Please visit our web site for more information.

Tamil

Date Joined: April 2008
Contact: Frédéric Demians
Telephone:  +33 1 48 07 88 34
Website: http://www.tamil.fr
Tamil has been developing, distributing, marketing and supporting library automation, archives and knowledge management solutions for special libraries in France and French-speaking areas. As part of its activity, Tamil offers various services with Koha: training, maintenance, support, data conversion, installation, integration, specific developments, SaaS.

Sabinet

Date Joined: December 2008
Contacts: Carina du Preez and Pierre Malan
Telephone: +(27) 12 643 9500
E-mail: info@sabinet.co.za
Website: www.sabinet.co.za; Product page for Koha: PDF
Geographical coverage: Sub-Saharan Africa

For the past 25 years, Sabinet Online Ltd, trading as Sabinet, has pioneered and become an established leader in the facilitation of high-level access to trusted electronic information. Our clients include public and private organisations, as well as academic institutions in South Africa, the USA and the rest of Africa. Our offerings are characterised by global partnerships and information best practices that straddle the physical and electronic worlds. To meet the unique information needs of our diverse client base in this rapidly growing market, we combine specific elements from our broad portfolio of products to create a total solution, so aiding research and decision making, and assisting organisations to improve services, save costs and increase productivity.

Current Complete Koha Installations: Worcester, Esselen, Zwelatmeba, Rawsonville Public Libraries (OPAC's not available); Current Installations: De Doorns, Touwsriver and Steve Stwete Public Libraries.

Nucsoft OSS Labs

Date Joined: January 2009
Contact: Savitra Sirohi
Telephone: +91 97400 22664, +91 80 3201 4436
Website: http://www.osslabs.biz/products/koha/pricing.html
Address: Nucsoft OSS Labs, Terrace Floor, Akash Embassy, No. 9, 3rd Cross, Gowthampuram, Artillery Road, Bangalore, India 560008

OSS Labs is a Nucsoft initiative around Open Source Software. Our Mission is to use open source software to bring to market simple, effective and trouble free software solutions at low prices.
We offer a full range of services for Koha including installation, training, data migration, hosting, customization and maintenance. We can also help with RFID integration and Indian Languages.
Nucsoft is a 15 year old ISO 9001:2003 certified company. It has a long track record of outstanding service to customers ranging from Citibank to Reliance Industries to Fullerton India.

ByWater Solutions

Date Joined: February 2009
Contact: Brendan A. Gallagher
Website: http://bywatersolutions.com
Address: Santa Barbara, CA, USA
Email: info@bywatersolutions.com
Telephone: (203) 823-5847
At ByWater Solutions, our goal is to empower libraries to explore, implement, and successfully use open-source solutions, including Koha. We are flexible and responsive, offering customized hosting, migration, training, development and/or support options, according to our customers' needs.

Anant Corporation

Date Joined: February 2009
Contact : Koustubha Kale
Email : kmkale@anantcorp.com
Website: www.anantcorp.com
Telephone : 91-22-21720108, 91-22-21720109
Address : 103, Armaan Residency, R. W.Sawant Road, Muktainagar, Thane (w), Maharashtra, India, Pin 400601.
Anant Corporation is a partnership firm established in 1995. We provide customers with end to end IT solutions right from project design, supply & installation of hardware and software, design development and implementation of custom software, user trainings, post sales maintenance.
We have several years of experience implementing large scale projects with open source software.
For libraries we now offer services built around Koha such as consultancy, koha installation, data migration, Indian language to unicode conversion, user training and post install support. We can also undertake customization work. We can provide both onsite and remote support.

LibSoul

Date Joined: May 2009
Contact: Vivek Singhwal
Website: www.libsoul.com
Email: info@libsoul.com
Telephone: +91 79 40074893

Address: 919, Devpath Complex, CG Road, Ahmedabad, Gujarat, India
Based in India, LibSoul provides a complete ILS solution to medium and large libraries meeting their needs and budget. The services include installation, hosting package, migration, customization, development, support and staff training.

PTFS, Inc.

Date Joined: June 2009
Contact: Patrick Jones
Website: http://koha.ptfs.com
Email: pjones@ptfs.com
Telephone: 301-654-8088 x 127
We are an information systems integration company with over twenty librarians on staff who implement, configure, train and support software management solutions for libraries. PTFS, Inc. is a company that’s been in the information industry since 1995. We have been installing and supporting commercial ILS systems for over a dozen years and are now focusing 100% of our commercial ILS expertise to provide high quality support and development to the Open Source ILS community.

Catalyst IT Limited

Date Joined: September 2009

Contact: Chris Cormack

Website: http://www.catalyst.net.nz

Email: chrisc@catalyst.net.nz

Telephone: +64 4 499 2267

Catalyst is New Zealand's largest independent open source solutions provider. Based in Wellington, we develop, host and support business-critical systems for some of New Zealand's largest organisations. With our commitment to open source technologies over the last ten years, we attract and retain some of the brightest talent in the field. Catalyst's clients enjoy our open consultative approach and we in turn enjoy our long-term relationships with a diverse range of clients. We bring this range of expertise to our work with Koha. We have a genuine commitment to honouring both the letter and spirit of the license. We understand that Free Software is about providing Freedoms to our clients.